BOOKING INFORMATION

Everything you need to know now that you've booked

Information regarding your booking

Thank you for choosing us as your rental car partner! Here you will find everything you need to know now.

What we need from you in advance

copy of passports (in colour) of renter and all passengers

copy (in colour) of valid, unendorsed original drivers license AND international drivers license (if original is not in English) of all drivers

SADC residents ONLY: proof of address where renter permanently lives and can be reached if necessary (if not noted on ID or drivers e.g. utility bill in renter’s name)

emergency contact person (name, surname, address and telephone number)

copy of flight details (incl. flight number) of arrival in and departure from Namibia

Should the flight be delayed or cancelled on short notice, please inform us asap BY PHONE: +264 81 237 7449

Deposit and Cancellation Policy

A 50% deposit is required in advance to secure your booking. Exceptions may apply.

Cancellation fee 30 days or more before rental start: 0% (full refund)
Cancellation fee 7-29 days before rental start: 25% of full booking value
Cancellation fee less than 7 days before rental start: 50% of full booking value

Payment

We accept bank transfer, Visa/Master credit cards, cash in N$ or ZAR. For cash payments in foreign currencies additional 3% handling fee will be charged. Insurance excess amount will be blocked on the renter’s credit card at pick up of car. In addition, credit card details will be noted on the rental agreement as surity in the event of loss or damage.

KALAHARI CAR HIRE OPERATIONS CC
First National Bank Namibia
Acc.: 64285140891
Branch Code: 281872
Swift Code BIC: FIRNNANX
Namibian banks do not use IBAN codes.

Pickup and drop off times

Pickup of car on first rental day from 08:00 onwards.
Drop off of car on last rental day until 16:00. Late returns will be
fined with N$ 500 for every started hour.
Exceptions only after timely, written and confirmed arrangement with Kalahari Car Hire.

Rental agreement and Terms and Conditions

Feel free to view the rental agreement and a summary of our terms and conditions in advance for further details.

View rental agreement

View terms and conditions

Restricted areas in Namibia

Some areas may not be entered with our rental cars and are excluded from insurance coverage and recoveries. This is because the risk of damage or total loss is too great. Furthermore, these areas are not accessible by a regular towing service. Here are a few examples:

Khaudumpark at own risk

do not drive on Van Zyls pass in the Kaokoveld

strictly no driving on dunes or beaches

no driving to Sandwich Habour

See rental agreement for further details.

Travelling with children

Namibia is a wonderful destination for your family holiday! The ever-changing landscape and diverse wildlife is a real joy for young and old alike and will bring out a sense of discovery and adventure even in the biggest couch potato.

If you are traveling with underage children, please note the following letter from Namibian Immigration:
>> Traveling with children to/from Namibia