Thank you for choosing us as your rental car partner! Here you will find everything you need to know now.
Information regarding your booking
What we need from you
Rental agreement and Terms and Conditions
Feel free to view the rental agreement and a summary of our terms and conditions in advance for further details.
Pickup and drop off times
Pickup of car on first rental day from 08:00 onwards.
Drop off of car on last rental day until 16:00. Late returns will be
fined with N$ 500 for every started hour.
Exceptions only after timely, written and confirmed arrangement with Kalahari Car Hire.
The full price is due upon pickup of the car. We currently do NOT require any partial payment in advance in order to secure your booking. We accept bank transfer, Visa/Master credit cards, cash in N$ or ZAR. For cash payments in foreign currencies additional 3% handling fee will be charged. Deposit/excess amount will be blocked on the renter’s credit card at pick up of car. In addition, credit card details will be noted on the rental agreement as surity in the event of loss or damage.
Kalahari Car Hire CC
First National Bank Namibia
Branch Code: 280679
Swift Code BIC: FIRNNANX
We do not charge cancellation fees at the moment. Please let us know as soon as possible should there be any changes to your travel plans.
Clutch and undercarriage excluded (also not in 0% excess option). Kalahari Car Hire does not offer any comprehensive insurance options. Even with a reduced excess of 0%, damages caused by gross negligence must be paid in full by the renter.
Damage caused by gross negligence is not covered (even NOT with reduced deductible).
For example driving…
– through deep water
– through low tide areas
– through/between/over thorn bushes
– cross country/off road
– in evening/dawn, at night on national roads
– overturning of the car
Recovery costs within Namibia are covered provided the area is accessible by a normal towing service.
See rental agreement for details.
*Insurance costs and conditions are subject to change.
Restricted areas in Namibia
Some areas may not be entered with our rental cars and are excluded from insurance coverage and recoveries. This is because the risk of damage or total loss is too great. Furthermore, these areas are not accessible by a regular towing service. Here are a few examples:
See rental agreement for further details.
You are generally allowed to drive to South Africa and areas just beyond the border of Zimbabwe (Victoria Falls and Hwange Park), Zambia (Victoria Falls). Driving to Botswana is currently only possible on request on special occasions.
Country-specific border and liability costs have to be paid additionally at the respective borders by the renter.
Recovery costs to or from neighboring countries / outside Namibia are NOT covered. Details see rental contract.
You’re welcome to discover South Africa with our vehicles.
Driving in and through Botswana is currently possible ON REQUEST ONLY.
It is very important to us that you and your fellow travellers have the best possible driving experience and can enjoy your trip. Unfortunately, many roads in Botswana and particularly the popular routes in the Chobe and Moremi Park and surrounding areas, are currently in particularly bad condition. This makes driving there extremely strenuous and time-consuming, and the cars are put under extreme strain. A standard equipped doublecab is not designed for these demanding 4×4 routes. Knowing that there are currently almost always vehicle damages or repair cases due to the poor road conditions, coupled with the poor mobile network coverage, we cannot let you venture into these areas without further ado. We would like to spare you the hassle of the currently very probable vehicle damage and the associated time and financial expenditure.
For all those who would still like to experience Botswana at the moment, we recommend fly-in safaris or travelling with a tour guide. Instead of renting a heavy-duty 4×4 vehicle that can endure these particular routes and incurring the associated high rental and insurance costs as well as the driving stress and extra time, we recommend experiencing Botswana from the air via small aircraft. Alternatively, for those who want to stay on the ground and don’t mind the bumping and banging on the tracks, we recommend going with an experienced driver or tour guide.
You are only allowed to drive into Zambia until just over the border / up to the Victoria Falls. Further driving to/through Zambia is prohibited. Due to the special police requirements and the extremely high costs for spare parts and repairs, accidents or repairs in Zambia are simply unsustainable under current circumstances.
You are only allowed to drive into Zimbabwe until just over the border / up to the Victoria Falls or Hwange park. Further driving to/through Zimbabwe is prohibited. Due to the special police requirements and the extremely high costs for spare parts and repairs, accidents or repairs in Zimbabwe are simply unsustainable under current circumstances.
Travelling with children
Namibia is a wonderful destination for your family holiday! The ever-changing landscape and diverse wildlife is a real joy for young and old alike and will bring out a sense of discovery and adventure even in the biggest couch potato.
If you are traveling with underage children, please note the following letter from Namibian Immigration:
>> Traveling with children to/from Namibia
Furthermore, we would like to point out that plastic bags are not allowed in any of the Namibia Wildlife Resorts (NWR) national parks.
Information for campers
You can find a list of our standard camping equipment here: Camping Equipment
It is strictly forbidden to put any cooking utensils on the open fire.
Penalties of N$ 2.000,- are to be paid in case of disregard.
We are happy to provide a tripod pot (potjie) on request for cooking on open fire.
INFOS ABOUT THE ROOF TENT
Get to know the difference between a standard roof tent or easy-opening hard top roof tent, view how to open and close a roof tent etc….
ADVICE FOR SELF-DRIVERS ON NAMIBIAN ROADS
Driving on the left hand side, unpredictable gravel roads and breakneck road users can be a particular challenge…